Frequently Asked Questions
Find answers to common questions about the concert
1. Can I use the same ticket more than once?
No, each ticket has a unique code and can only be used once.
2. Can I share my e-ticket on social media?
It is not recommended, as this may lead to fraud. Please do not post or share your e-ticket with others.
3. Can I use a screenshot of my e-ticket for entry?
No, screenshots or images of e-tickets will not be accepted. You must present the original e-ticket for entry.
4. Are children aged 12 or below allowed to enter?
No, children aged 12 or below are not permitted to enter.
5. How are the seats assigned?
Seats are randomly assigned, but early arrivals will have priority in seat selection.
6. Can I still purchase a ticket if they are sold out?
No, tickets are sold on a first-come, first-served basis. Once sold out, no additional tickets will be available.
7. Can I get a refund or exchange my ticket?
No, all sales are final. No refunds or exchanges will be issued after purchase. Please confirm all details before completing your purchase.
8. What happens if I lose or damage my ticket?
Lost or damaged tickets will not be reissued or refunded. Please keep your ticket safe. This format makes it easy for users to find important information. Let me know if you'd like any modifications!